INFORMATION COLLECTION AND USE
Prtech is the sole owner of the information collected through the web site/phone/e-mail/chat. We will not sell or rent this information to others resources from what is disclosed in this policy. Prtech collects information from the users at several different points throughout the term of the service.
Personal Information we will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the Prtech Service user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). Prtech will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our service.
Credit Card Information
If user registers to use the Service provided by Prtech, we will not collect credit card information, and other payment information necessary to complete a payment from user. Prtech may use a third party to process and verify credit cards for billing purposes. This requires us to share user name, credit card number, expiration date and billing address with the credit card processing company. When processing a payment transaction, Prtech will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing..
Computer System Information-
This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on-line and off-line. When our registration form asks User to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft® Internet Explorer® becomes locked, as opposed to un-locked, or opens, when User is just ‘surfing’. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing staff or a customer service representative) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies is added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment. In situations that are required by law, we may disclose some information about our users to law-enforcing officers.
SUPPLEMENTATION OF INFORMATION
In order for Prtech to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from Third party sources. For example, to determine our user’s credit worthiness, we may use their name and other related information to request a credit report. Once we determine user creditworthiness, this document is destroyed.
Special Offers - We send all new members a welcoming e-mail. Established members will occasionally receive information on products, services, special deals, and newsletters.
Correction/Updating Personal Information - If User personally identifiable information changes (such as user zip code), or if User no longer desire the Service, we will Endeavour to provide a way to correct, update or remove User personal data provided to us. This can be done at the Profile page.
Notification of Changes -
Personally Identifiable Information -
Disclaimer : Prtech is an Independent Service provider of tech support for home and small business users. All other trademarks, registered trademarks, company names, product names and brand names are the property of their respective owners, and Prtech does not hold any partnership, affiliation or ownership in such third-party marks.
The use of any third party trademarks, logos, or brand names on our websites is only for informational purposes only, and does not imply an endorsement by Prtech or vice versa or that such trademark owner has authorized Prtech to promote its products or services.
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